Shipping policy

Hassle-Free Delivery

Shopping for your little ones should be a seamless experience — from the moment you place your order to the moment it arrives at your door. At Kidsonroll, we're committed to making delivery simple, transparent, and reliable so you always know exactly what to expect.

We currently deliver within the United States, and shipping is on us for every order. That means the price you see at checkout is the price you pay — no hidden fees or surprise charges.

Every order is carefully prepared before it leaves our facility to ensure your items arrive in perfect condition and ready to use.

Order Preparation

Once your order is placed, our team gets to work preparing it for shipment.

Typical preparation time: 2–3 business days before dispatch

During this period, all items are inspected, securely packed, and made ready for shipping.

Delivery Timeframe

After your order has been dispatched, you can expect it to arrive within the following window:

Transit time: 5–8 business days Estimated total delivery time: 7–11 business days from the moment the order is placed

Please note that delivery times may vary slightly depending on your location and carrier conditions.

Order Cut-Off Time

Our daily processing cut-off time is 5:00 PM (GMT-06:00) Central Standard Time (United States), Monday through Saturday.

Any orders placed after this time will be processed on the following business day.

Tracking Your Order

Once your order has been shipped, you will receive an email with your shipping confirmation and a tracking link. This allows you to monitor your package every step of the way until it reaches your doorstep.

Delivery Delays

While we always strive to meet our estimated delivery windows, occasional delays may occur due to circumstances beyond our control, such as:

  • Carrier-related delays
  • High demand during peak seasons
  • Adverse weather or logistical disruptions

If your delivery is impacted, we will do our best to keep you updated.

Need Help?

Have questions about shipping, tracking, or your delivery? Our support team is here for you.

Reach out to us anytime at support@kidsonroll.com and we'll be happy to assist.